Shipping Policy: We ship within 2-3 business days via USPS or FedEx depending upon weight of your order. A flat rate of $9.95 is charged for all US orders under $50.00; US orders above $50.00 are shipped free of charge.
Payment Methods: You may purchase product(s) on our website by using any one of the payment options listed. Clavé Body Care reserve the right to change its payment procedures without prior notice to you.
Return Policy: Please email firstname.lastname@example.org to inform us about any items you wish to return and the reason of your return.
We stand behind our products 100% with a 30 day money back guarantee (from order date). If 30 days or more have passed since your order date, we reserve the right to deny a refund. Original shipping charges will not be refunded. Any amounts refunded will not include the cost of shipping. We genuinely hope that our products meet or exceed your expectations. Customers are responsible for return postage fee, the cost of insurance or lost or undelivered items. We will credit or refund the purchase price paid by you for the product(s) purchased through our website.
This return policy is applicable only for products that purchase through www.clavebodycare.com We cannot accept returns for products that you have purchased from participating stores. Please contact them directly.
To return the products you purchased directly from our website, please mail to:
Clavé Body Care International, Inc. Fulfillment Center 6920 W Allison Street Phoenix, AZ 85226
Cancellations: We will accept cancellations of orders if received before we ship.
DISCLAIMER & PRODUCT STATEMENTS: Statements we make about our products are for informational purposes only. Our products are not intended to treat, cure or prevent any disease or condition. Please test all skin products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs.