Terms and conditions
Clavé fully respect your privacy. The only personal information we collect from you is what you supply to fulfill your order. We do not sell, lease, share or otherwise disclose that information to any third party, except as may be required to ship your order. Clavé Body Care only use your information to process orders or respond to your inquiry or special offers we think is valuable. The information we collect is your full name, mailing address, telephone number(s), email and credit card information such as credit card number, expiration date or billing address. If you have any concern regarding privacy or wish to have your personal information deleted from our database, please let us know and we will gladly oblige.
Shipping Policy: We ship within 2-3 business days via USPS or UPS depending upon weight of your order. A flat rate of $9.95 is charged for all US orders under $40.00; US orders above $40.00 are shipped free of charge.
Payment Methods: You may purchase product(s) on our website by using any one of the payment options listed. Clavé Body Care reserve the right to change its payment procedures without prior notice to you.
Please email firstname.lastname@example.org to inform us about any items you wish to return including your full name, items to be returned and the reason of your return.
We stand behind our products 100% with a 30 day money back guarantee (from order date). If 30 days or more have passed since your order date, we reserve the right to deny a refund. Original shipping charges will not be refunded. Any amounts refunded will not include the cost of shipping. Return shipping cost is your responsibility to pay. Clavé Body Care is not responsible for lost or undelivered items. Please make sure that you ship with trackable method.
This return policy is applicable only for products that purchase through www.clavebodycare.com
We cannot accept returns for products that you have purchased from participating stores. Please contact them directly.
To return the products you purchased directly from our website, please mail to:
Clavé Body Care International, Inc.
1909 E. Ray Road, Suite 9-177
Chandler, AZ 85225
Cancellations: We will accept cancellations of orders if received before we ship.
DISCLAIMER & PRODUCT STATEMENTS: Statements we make about our products are for informational purposes only. Our products are not intended to treat, cure or prevent any disease or condition. Please test all skin products before using. Apply a small amount to the skin on your inner arm. Do not use if redness or irritation occurs.